Studied by 3 peopleHealthcare Profession
special calling
service characterized by a trusting and caring relationship
between the health care provider who offers help and a dependent patient who needs and receives it
Healthcare Professional
provides healthcare treatment and advice based on formal training and experience
in hospitals, clinics, pharmacy, retirement homes, clinical laboratories, and other healthcare facilities
Effective Communication Skills
effective speaking and listening
follow directions without problem
can talk easily to patients and families and understand their needs
Emotional Stability
handle stress, traumatic situations, suffering, and death
work without allowing stress to cause serious personal harm
Self-Respect
proper regard to the dignity of one’s character
appreciation of one’s obligation to care for the sick
Flexibility
willingness to work long periods, overtime, night shifts, and even on holidays
willingness to accept other responsibilities
Good Attention to Details
understands every step
Follow and administer instructions carefully to avoid errors
follow and administer instructions carefully to avoid errors
Good Interpersonal Skills
works well with different people & in a variety of situations
genuine concern for others
sincere interest to serve and help others
Physical Stamina
strong physical endurance
endure long hours of work
perform taxing duties
Problem-Solving Skills
think quickly
address problems
Ability to Respond Quickly
prepared to respond to sudden incidences
respond quickly to emergencies
Respect for Others
heedful of confidentiality requirements
considerate of other cultures and traditions
respects wishes and decisions of patients
Empathy
act of correctly acknowledging the emotional state of another person without actually experiencing it
ability to understand & identify with another person’s feelings
Compassion
sensitive enough to understand another person’s feelings or sufferings
assist other people
promote & enhance patient’s well-being
improve patients’ health outcomes & quality of relationship
Virtue
trait that refers to something which is morally good
foundation of principle and good moral being
disposition to act according to moral principles, rules, and ideals
ArĂŞte
meaning “moral excellence”
Fidelity
keeping the promise of being a patient advocate
provide competent professional care
avoid conflicts of interest
Humility
recognizing one’s capabilities and limitations
respecting patient’s autonomy
Compassion
willingness to sacrifice for others
genuine concern for the sufferings of others
Justice
constant will to give what is due to others
offering needed treatments/interventions
fairness, rightfulness
equally and equitably distribute scarce resources
upholding moral and applicable laws and legislations when making decisions
Courage
Doing what is right without undue fear
Being true to one’s calling without fear
Willingness to fight for patient’s rights
Prayerfulness
Inclination to seek God
We act as instruments as an extension of God to help others
Prays for encouragement, strength, and consolation
business contract
Without virtues, the delivery of healthcare is just a ___
covenant of trust
With virtues, the delivery of healthcare becomes a ___
improving access and quality healthcare for the population
Central and critical role
Primary Healthcare Approach
Provide essential services that promote health, prevent diseases, and deliver healthcare services to individuals, families, and communities based on ___
supportive role
Often function exclusively in a ___ as long as patients are able to advocate for their own wishe
Basic individual rights
Civil, Constitutional, and Statutory
Right to considerate and respectful behavior
___ from the patients and to be free from harassment and abuse
Right to protect ourselves
___ from physical attack
Right to register a complaint about a patient
___ without risk to our employment
Right NOT to be required
___ to put patients’ life, their physical health, or the health of their families at risk
Right to reasonable access to the tools
___ needed to perform the duties of their position
Right to sufficient personal time
___ during the work shift to keep hydrated and nourished as needed
Patiens
one who suffers
Patients
receiving medical care/treatment
under health care
Out-Patient
Hospitalized for less than 24 hours
In-Patient
Confined overnight or for an indeterminate time in the hospital
Under the Principle of Autonomy
Moral right to determine what is good for himself
Right to self-determination
Informed Consent
Right to knowledge of and information about and consent to a particular form of treatment
Informed Decision
Entitled to all information that will lead to the understanding of their condition
Right to know all necessary information regarding procedures and treatment before these are carried out
Informed Choice
Right to know all possible alternative courses of treatment and possible consequences
Refusal of Treatment
Right to refuse treatment and be informed of its consequences but only up to the extent provided by the law
Patients’ Bill of Rights
Document that provides patients with the necessary information on how they can reasonably expect to be treated during the course of their stay in the hospital
Almost in all cases not legally binding
collaborative nature of healthcare
requires that patients and/or their families participate in their care
Requesting additional information or clarification about their health status or treatment
___ when they do not fully understand the current information or instructions
written advance directive
Making sure that the health care institution has a copy of their ___
anticipate problems
Informing their physicians and other caregivers if they ___ in ff prescribed treatment
efficient and equitable
Being aware that the hospital has to be reasonably ___ in providing care
Being considerate of and making reasonable accommodations
__ to the needs of the hospital, other patients, medical staff, and hospital employees
insurance claims
Providing necessary information for __ and for working with the hospital as needed to make payment arrangements
the impact of their lifestyles on their personal health
Recognizing __ as a patient’s health depends on much more than healthcare services
Personalizing the Healthcare Profession
Became a possibility because of new discoveries and innovations and the availability of information and communications technology (ICT)
unique individuals
Health care workers should treat their patients as ___
patient’s experience; patient engagement
Personalization improves; & increases ___
ownership
Patients’ ___ of their health and outcomes is essential
active participants
Need to motivate patients to become ___ in their health journeys
involved
Getting patients ___ in their care
Discourages standardized, one-size-fits-all approach
___ as patients may not respond to certain drugs the same way
provide personalized therapy
__ improves the quality of care and at the same time be cost-effective
Note
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