5.3 Lean production & quality management

________: ratio of outputs to inputs during production, e.g.

________: Japanese manufacturing system in which the supply of components is regulated is through the use of an instruction card sent along the production line.

________: people within the organization who depend upon the quality of work being done by others.

________: the purchase of new and advanced capital equipment is expensive.

________ to ________ (C2C): manufacturing principle that seeks to create production techniques that are not just efficient but are essentially waste- free and truly sustainable.

________: producing goods and services efficiently with the minimum of waste resources while maintaining high quality.

________ and resources is substantially reduced /eliminated.

________: if lean production is being introduced into a traditional business, then the existing workforce and management team will need to be prepared to accept the necessary changes in working conditions and levels of empowerment.

________ are reduced, leading to higher profits.

________: Japanese term meaning "continuous improvement.

________: system of agreeing and meeting quality standards at each stage of production to ensure consumer satisfaction.

producing goods and services efficiently with the minimum of waste resources while maintaining high quality

ratio of outputs to inputs during production, e.g

Japanese term meaning "continuous improvement"

stock-control method that aims to avoid holding stocks by requiring supplies to arrive just as they are needed in production and completed products are produced to order

Japanese manufacturing system in which the supply of components is regulated is through the use of an instruction card sent along the production line

manufacturing term referring to a system to notify management, maintenance, and other workers of a quality or process problem

manufacturing principle that seeks to create production techniques that are not just efficient but are essentially waste-free and truly sustainable

good/service that meets customers expectations and is therefore "fit for purpose"

expectations of customers expressed in terms of the minimum acceptable production/service standards

system of agreeing and meeting quality standards at each stage of production to ensure consumer satisfaction

groups of employees who meet regularly to discuss ways of resolving problems and improving production and quality in their department/organization

approach to quality that aims to involve all employees in the quality improvement process

people within the organization who depend upon the quality of work being done by others

the purchase of new and advanced capital equipment is expensive

if lean production is being introduced into a traditional business, then the existing workforce and management team will need to be prepared to accept the necessary changes in working conditions and levels of empowerment

Producing goods and services efficiently with the minimum of waste resources while maintaining high quality

Ratio of outputs to inputs during production, e.g. output per worker per time period

2 methods of lean production

Japanese term meaning "continuous improvement"

Stock-control method that aims to avoid holding stocks by requiring supplies to arrive just as they are needed in production and completed products are produced to order

Japanese manufacturing system in which the supply of components is regulated is through the use of an instruction card sent along the production line

Manufacturing term referring to a system to notify management, maintenance, and other workers of a quality or process problem

Manufacturing principle that seeks to create production techniques that are not just efficient but are essentially waste free and truly sustainable

Good/service that meets customers' expectations and is therefore "fit for purpose"

Expectations of customers expressed in terms of the minimum acceptable production/service standards

Quality control is based on inspection of the product or a sample of products

3 stages to effective quality control

System of agreeing and meeting quality standards at each stage of production to ensure consumer satisfaction

5 stages to effective quality assurance

Benchmarking involves management identifying the best firms in the industry and then comparing the performance standards including quality of these businesses with those of their own business

Groups of employees who meet regularly to discuss ways of resolving problems and improving production and quality in their department/organization

Approach to quality that aims to involve all employees in the quality improvement process

People within the organization who depend upon the quality of work being done by others