Attitude
Feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
Attraction
Any force that draws people together
Attribution Theory
The theory that we explain someone’s behavior by crediting either the situation or the person’s disposition
Bystander Effect
The tendency for any given bystander to be less likely to give aid if other bystanders are present
Central Route Persuasion
Occurs when interested people focus on the arguments and respond with favorable thoughts
Cognitive Dissonance
The theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts are inconsistent
Collectivism
Giving priority to the goals of one’s group (often one’s extended family or work group) and defining one’s identity accordingly
Conformity
Adjusting our behaviour or thinking to coincide with a group standard
Deindividuation
The loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Diffusion of Responsibility
Psychological phenomenon in which people are less likely to take action when in the presence of a large group of people
Discrimination
In social psychology, unjustifiable negative behavior toward a group and its members
Door-in-the-Face
A technique used to get compliance from others in which a large request is made knowing it will probably be refused so that the person will agree to a much smaller request
False-Consensus Effect
The tendency to overestimate the extent to which others share our beliefs and our behaviors
Foot-in-the-Door
A compliance tactic that aims at getting a person to agree to a large request by having them agree to a modest request first
Frustration-Aggression Principle
The principle that frustration—the blocking of an attempt to achieve some goal—creates anger, which can generate aggression
Fundamental Attribution Error
The tendency for observers, when analyzing others’ behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
Group Polarization
The enhancement of a group’s prevailing inclinations through discussion within the group
Groupthink
The mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
Individualism
Giving priority to one’s own goals over group goals and defining one’s identity in terms of personal attributes rather than group identifications
Ingroup Bias
The tendency to favor our own group
Just-World Phenomenon
The tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
Mere Exposure Effect
The phenomenon that repeated exposure to novel stimuli increases liking of them
Milgram Experiment
A series of social psychology experiments that measured the willingness of study participants to obey an authority figure who instructed them to perform acts conflicting with their personal conscience; experiment found that a very high proportion of men would fully obey the instructions to shock another person
Outgroup
“Them,” those perceived as being different or apart from our ingroup
Peripheral Route Persuasion
Occurs when people are influenced by incidental cues, such as a speaker’s attractiveness
Prejudice
An unjustifiable and usually negative attitude toward a group and its members; generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action
Self-Fulfilling Prophecy
A belief that leads to its own fulfillment
Self-Serving Bias
A readiness to perceive oneself favorably
Social Facilitation
Improved performance on simple or well-learned tasks in the presence of others
Social Loafing
The phenomenon of a person exerting less effort to achieve a goal when they work in a group than when they work alone
Stereotype
A generalized (sometimes accurate but often overgeneralized) belief about a group of people
Superordinate Goals
Shared goals that override differences among people and require their cooperation