public speaking

Communication skills have consistently ranked as the most important factor in determining success in the American workplace.

True

Which of the following figures is credited with discussing the three genres of deliberative, forensic, and ceremonial speaking?

Aristotle

Interference can create problems at any time during the communication process.

True

The physical setting is composed primarily of recent events surrounding the speech.

False

Which of the following is not one of the skills that public speaking courses can help you develop?

sharpening your motor skills

_____ refers to the messages listeners send back to a speaker while he or she is speaking.

Feedback

In general, all of the following are true of managing communication anxiety (CA) except

all of the above are generally true.

All of the following are major causes of communication anxiety except

rehearsing one too many times.

Why is some communication anxiety a good thing?

It can be channeled into an effective speaking style.

Which of the following strategies is least likely to help you deal with nervousness in your speech?

concentrating on your stage fright

Public speaking requires the same method of delivery as ordinary conversation.

False

Public speaking usually requires more formal language than everyday conversation.

True

Which of the following does your textbook recommend as a way to deal with nervousness in your speeches?

Think of your speech as an act of communication.

As your textbook states, public speaking is a form of empowerment because it gives speakers the ability to manipulate people.

False

To say that public speaking is a way to make a difference about something we care about is to recognize that public speaking is

a form of empowerment.

As your textbook explains, many of the skills used in public speaking are the same as those used in everyday conversation. These skills include

all of these choices.

One way to build confidence as a speaker is to create a vivid mental blueprint in which you see yourself succeeding in your speech. According to your textbook, this process is called

anticipatory rehearsal.

Speaking from memory is most effective when a speaker wants to be very responsive to feedback from the audience.

False

Speaking from a manuscript requires very little skill.

False

Speaking from a manuscript allows for greater spontaneity and directness than does speaking extemporaneously.

False

In which situation would a speaker be most likely to recite a speech from memory?

when making a toast at a wedding

Good speech delivery conveys a speaker's ideas without calling attention to itself.

True

Nonverbal communication is based on a person's use of voice and body, rather than on the use of words.

True

According to your textbook, the following passage from a speech introduction is an example of a(n) ______________. In my speech today, I will show you the serious health dangers posed by the flu, and I will urge each of you to get a flu shot every year without fail.

preview statement

According to your textbook, which of the following is one of the four major objectives of a speech introduction?

reveal the topic

Which of the following would you expect to find in a well-constructed speech introduction?

all of these choices

All of the following are basic objectives of a speech introduction except

preview the body of the speech.

Your textbook recommends using words such as "you" and "your" to help get the audience involved in an informative speech.

True

Informative speakers should avoid explaining ideas in personal terms.

True

Using jargon in an informative speech is useful since it demonstrates your expertise on the topic.

False

Although essay writers are often urged to avoid personal references such as "I," "you," and "we," you should usually try to include such references in an informative speech.

True

"He argued like a rabid dog, angry and unreasoning," is an example of simile.

True

"History is a drama with many acts" is an example of metaphor.

True

When you are going to give an audience material to take home from a speech, you should usually distribute the material at the beginning of the speech.

False

Research shows that an average speaker who uses visual aids well will come across as more professional than a dynamic speaker who does not use visual aids.

True

If the object you want to speak about is too large, too small, or unavailable to use as a visual aid, you have little choice but to change the topic of your speech.

False

One of the reasons to use visual aids in a speech is that you can break eye contact with the audience while discussing the aids.

False

Models are the best type of visual aid for presenting statistical information.

False

Research has shown that using visual aids can increase the audience's retention of a speaker's message.

True

Using visual aids can help combat stage fright.

True

One of the advantages of using visual aids in a speech is that their meaning is instantly clear to the audience.

False

Visual aids are often helpful to a speaker because they can

all of these choices.

According to your textbook, when using color in a visual aid, you should

use color to highlight key points.

"The Philippine Islands look like giant pieces of broken emerald that were dropped into the South China Sea by some giant" is an example of

simile.

"Just like an iceberg, the most important dimensions of culture are below the surface" is an example of

simile.

"Ask not what your country can do for you; ask what you can do for your country" is an example of

antithesis.

Brief examples can be used either to illustrate a point or to introduce a topic.

True

The three major divisions of a speech are

Introduction, body, and conclusion

_____ are the psychological needs, desires, and impulses that move audiences to action.

Motivation

What are our most basic needs according to Abraham Maslow?

physical

What motivational appeal is best exemplified by commercials asking you to give money to charities that provide for needy children?

altruism

What motivational appeal would most likely be invoked by speeches persuading listeners to purchase a home alarm system?

safety and security

All of the following should be considered when analyzing an audience except.

can my audience be trusted with this information?

What motivational appeal is best exemplified by stating to an audience that they can succeed through hard work?

achievement and recognition

Which of Abraham Maslow's needs is considered to be the highest?

self-actualization

Audience expectations for your speech will mostly likely be shaped by what variable of the speaking situation?

Occasion

All of the following are advice for constructing audience survey questionnaires except.

use words like "always" and "never" that force definitive answers.

If I were to suggest to my audience that there is nothing wrong with having a good time, what motivation am I hoping to tap into?

pleasure and recreation

What motivational appeal is best exemplified by the statement, "We are Americans, and Americans have always believed in freedom"?

tradition

_____ refers to our feelings toward a given speaker or topic.

Attitudes

The age and gender of an audience is what type of information?

demographic

All the following can generally be said of well-educated audiences except that they are.

easier to persuade.

Membership in which type of group would best indicate an interest in problems of public life?

political

Generalized assumptions such as "Asians are good at math" are best characterized as.

stereotypes.

Johnny has negative feelings toward members of minority groups. While he is careful to avoid the explicit use of ugly labels, he does vent his beliefs through comments such as, "In my neighborhood, we respect law and order." Johnny's words may be characterized as.

symbolic racism.

How is gender stereotyping most frequently revealed?

sexist language

All of the following values are thought to have universal appeal before all audiences and cultures except.

shared enemies.

What does a preliminary tuning effect refer to?

How speeches before your speech affect audience perceptions

What is the primary value of personal knowledge?

It adds credibility and authenticity to presentations.

What is the best reason for becoming acquainted with your school library?

It provides valuable resources for conducting in-depth research.

What is the most valuable resource in the library?

reference librarian

Responsible knowledge of a topic includes all of the following except.

understanding how your topic relates to the status quo.

What is an important advantage of using the Internet for research?

all of the above

Google and Yahoo! are examples of what type of Internet resource?

general search engines

When researching Web sources, we should always ask.

all of the above.

LexisNexis represents which of the following electronic resources?

an electronic database

What type of Web sites are posted by activist groups, such as the Sierra Club and the National Rifle Association?

advocacy

What is it that we should know most importantly about an advocacy Web site?

the sponsoring group's agenda

You have been given all the following advice for conducting research interviews except.

do not let respondents "spin" the truth.

Which of the following Internet resources would be the best bet for locating a brief, but credible, primer on the philosophy of existentialism?

about.com

What is objective information free from?

bias

Unless your instructor says otherwise, you are generally not encouraged to use Wikipedia without checking with your instructor because.

entries are user-contributed and not always peer reviewed.

Your text offers all of the following advice for preparing for researching a topic except.

avoid the use of e-mailed media prompts.

Your text provides all of the following advice for avoiding chance plagiarism except.

your text provides all of the above advice.

Your text offers all of the following advice for conducting Web searches except.

all of the above advice and more are offered.

An interviewer who says, "That's interesting. Could you tell me more about how you felt at the meeting?" is asking which of the following question types?

probe

What kind of follow-up is being used when the interviewer states, "If I understand you correctly, you're saying . . .."?

verifier

When evaluating a Web site, you should consider all of the following except.

the importance of never using advocacy sites.

What type of speaking stresses the sharing of identities and values that unites people into communities?

ceremonial

Ceremonial speaking addresses all of the following questions except.

what is the capital of Estonia?

Identification takes place when the speaker and listener share what?

common ground

Developing ceremonial speaking skills is beneficial for all the following reasons except.

ceremonial speakers suffer less from communication anxiety.

In addition to acknowledging the recipient of the award, what should you do during an award presentation?

explain the nature of the award

What should you emphasize most about a recipient during an award presentation?

why they won the award

A ceremonial tribute to someone that has just died is called.

a eulogy.

When Abraham Lincoln exhorted us to be worthy of "our fathers" by establishing a "government of the people, by the people, and for the people," he used what technique common to ceremonial speaking?

renewal of group commitment

During an acceptance speech, how should you tailor your language?

to the formality of the occasion

Stating "We all know and respect today's speaker" meets what goal of an introductory speech?

strengthen the ethos of the speaker

All the following types of ceremonial speaking are discussed in your text except.

campaign speeches

For an inspirational speech to be effective, what quality must the speaker have?

an enthusiastic demeanor