Business Models and Theories

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Elkington's Triple Bottom Line

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34 Terms

1

Elkington's Triple Bottom Line

Encourages wider assessment of overall business performance based on three areas PEOPLE,PROFIT and PLANET

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2

Kaplan & Norton's Balanced Scorecard

Encourages management to measure business performance using both financial and non-financial data

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3

Strategic Drift

Illustrates the phases a business may experience as its strategy diverges from that needed to respond to changes in the external environment

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4

Scientific Decision-Making

involves making decisions based on evidence and adopting a systematic approach,rather than intuition,hunch or 'gut reaction'

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5

The Experience Curve

predicts that unit costs will fall as a business becomes more experienced in production

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6

Carroll's CSR Pyramid

identifies the four ways in which a business can meet its corporate social responsibilities

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7

Handy's Cultural Model

Identifies 4 types of culture in an organisation (Power,Role,Task,Person)

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8

Product Life Cycle

Describes the different stages a product goes through over time (Introduction,Growth,Maturity,Decline)

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9

Segmentation,Targeting& Positioning(STP)

identifies the three marketing strategy choices a business should make as it decides how to compete in its chosen markets

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10

Lewin's Force Filed Analysis

analyses the forces working for and against change in a business to help determine whether change is possible

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11

Blake-Mouton Managerial Grid

Identifies five different management styles based on a manager's concern for people and task

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12

Pestle Analysis

A framework for identifying and analysing the key external influences that affect the strategy of business

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13

Maslow's Hierarchy of Needs

A theory of motivation where there are 5 levels of human needs that employees need to have fulfilled work

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14

Porter's 5 Forces

A framework that analyzes the nature of competition within an industry

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15

SWOT Analysis

Analyses the internal strengths and weakness of a business and the external opportunities and threats that the business needs to respond to

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16

Boston Matrix

Positions products in relation to how fast the market is growing and the market share of the product compared with the largest competitor

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17

Tannenbaum and Schmidt Continuum

Positions managers in terms of how much freedom they allow subordinates in decision-making

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18

Extended Marketing Mix (7p's)

The combination of seven elements of marketing that aim to work together to achieve the objectives of a marketing strategy

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19

Stakeholder Mapping

Identifies the approaches a business can take towards its stakeholders based on their level of power over the business and their interest in the business

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20

Taylor's Scientific Management

To identify the most productive workers and believed that employees were best motivated by financial rewards based on employee output

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21

Market Mapping

Used by a business to determine the competitive position of its brands and products based around two relevant dimensions (eg Price & Quality)

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22

Hard & Soft HR

Describes 2 contrasting approaches to the importance of employees to a business and how they are managed

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23

Herzberg-Two Factor Theory

Motivators - Responsibility at work,Meaningful work,Recognition

Hygiene -Pay,Working conditions,Supervision

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24

Porter's Generic Strategies

Suggests approaches based on cost or differentiation that businesses could use to gain competitive advantage

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25

Ansoff's Matrix

Identifies 4 different marketing strategies that a business can adopt to grow and the relative risk of each strategy

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26

Business Cycle

Illustrates the phases of expansion and contraction of the economy over a period of time

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27

Bowman's Strategic Clock

Identifies options foe a business to position a product based on two dimensions: Price and Perceived value

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28

Bartlett & Ghoshal Model

Shows the options for businesses to manage their international operations based on two pressures:Local responsiveness and Global integration

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29

Greiner's Growth Model

Identifies the 5 crises that a business may experience as it grows through 6 different phases

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30

Hofstede's National Cultures

Identified 6 ways in which organisational culture varies in different countries

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31

Kotter & Schlesinger

4 causes of resistance to change and 6 ways in which resistance to change could be overcome

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32

Hackman and Oldham's Job Characteristics Model

Suggests 5 job characteristics that can be studied to help predict job satisfaction

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33

PED & YED

PED-measures the responsiveness of the quantity demanded in relation to change in price

YED-measures the responsiveness of the quantity demanded in relation to change in income

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34

Economies & Diseconomies of Scale

Economies of scale- when unit costs fall as output rises

Diseconomies- -unit costs start to rise when output gets too high

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