social psychology
study of how groups influence individuals' attitudes and behavior
social group
two or more people sharing common goals and interests interact and influence behavior of the other(s)
norms
either implicit or explicit rules or governs the behaviors of group members
in groups
groups of people with which a person identifies
out groups
the groups to which we don't belong and toward which we feel a certain amount of negativity to them
roles
social positions and defined behavior expectations in groups
social loafing
the tendency for people to put less effort into a simple task when working with others on that task
Deindividuation
the loss of self-awareness and self-restraint in situations that promote high arousal and anonymity in groups
social facilitation
improved performance of well-learned tasks in front of others
group polarization
like-minded people share ideas resulting in a more extreme position for every individual
groupthink
individuals self-censor beliefs to preserve harmony in the group
bystandard intervention
the active involvement of a person in a situation that appears to require his or her aid
diffusion of responsibility
an explanation of the failure of bystander intervention stating that when several bystanders are present, no one person assumes responsibility for helping
alturism
unselfish regard for the welfare of others
social cognition
the way people gather, use, and interpret information about their social world
attribution theory
a way to understand how people explain others' behaviors
dispositional factors
individual personality characteristics that affect a person's behavior
situational factors
environmental stimuli that affect a person's behavior
fundamental attribution error
tendency when judging others' behaviors to over estimate the role of personal factors and underestimate situational factors
self-serving bias
to take personal credit for our own achievements and blame our failures on situational factors
self-fulfilling prophecy
a tendency to let preconceived expectations influence one's behavior, thus evoking those very expectations
actor-observer bias
the tendency to attribute one's own behavior to situational factors but to attribute the behavior of others to dispositional factors
stereotype
scheme used to quickly judge others; can be overgeneralized belief about the characteristics of members of a particular group
prejudice
unjustifiable attitude toward a group and its members
discrimination
unjustifiable negative behavior toward a group and its members based on prejudice
scapegoat theory
attributes prejudice to frustration; when own self-worth is in doubt or in jeopardy, we find others to blame
Ethnocentrism
belief that our culture or social group is superior to others
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
out-group homogeneity
belief that members of another group are more similar in their attitudes than they actually are
contact theory
if members of two opposing groups are brought together in an emergency situation, group cooperation will reduce prejudicial thinking.
Conformity
the adoption of attitudes and behaviors shared by a particular group of people
compliance
engaging in a particular behavior at another person's request
Foot-in-theDoor phenomenon
agreement to smaller requests leads to agreements to a larger request
reciprocity
small gift makes other feel obligated to agree with later requests
Atitudes
learned predisposition to respond favorably or unfavorably to certain people, objects or request
mere exposure effect
increased liking for a person or another stimulus resulting from repeated presentation (exposure)
elaboration likelihood model
theory identifying two ways to persuade: a central route and a peripheral route
central route persuasion
relatively stable change by carefully scrutinizing facts, statistics, and other information
peripheral route persuasion
pairs superficial positive factors (supermodels and celebrities) with an argument leading to less stable change in attitudes
informational social influence
accepting others' opinions about reality especially under conditions of uncertainty
normative social influence
going along with what other people do in order to be liked and accepted by them; we publicly conform with the group's beliefs and behaviors but do not always privately accept them
agression
intention to do harm to others
instrumental aggression
aggression motivated by the desire to obtain a concrete goal
hostile aggression
aggression that springs from anger; its goal is to injure