CFS 2065 Final Exam Study Guide

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Leadership

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57 Terms
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Leadership

the ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of the groups of which they are members

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Leadership theories

behavioral theory & situational theory

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Behavioral theory of leadership

based on the idea that a leader’s personal qualities and techniques drive the kind of leader they become

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Situational theory of leadership

Focuses on the situational or outside factors that predict effective leadership

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Leadership styles

  • transactional

  • transformational

  • laissez-faire

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Transactional leadership style

guidance based in contingency, in that reward or punishment, is contingent on performance; described as a combination of both behavioral and situational theories of leadership

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Transformational leadership style

behavior that is founded on the belief that leaders and followers can raise each other to higher levels of motivation and morality; more common and is desires in the workplace

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Laissez-faire leadership style

a leadership style where the leader allows the followers to have more control over the outcomes of the organization

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Group Dynamics

The study of how individuals interact within a group affects their behavior, attitudes, and performance. It explores topics like leadership, communication, decision-making, and conflict resolution.

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Membership group

a group where people belong by birth or life circumstance

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Reference group

a group to which members choose to belong

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Group think

conformity in thought and behavior among the members of a group, especially an unthinking acceptance of majority opinions; explores how group dynamics can interfere with effective decision-making

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8 Symptoms of group think

  1. involves the illusion of invulnerability, where group members believe they are invincible and that whatever decision they make will be the right one

  2. group members want to discredit or explain away any thoughts that are contrary to their thinking

  3. groupthink involves the group members’ belief that they are making decisions based on morality, but they often do not consider the consequences of their actions

  4. the group relies on mutual stereotypes to validate their thinking

  5. groupthink involves pressure to conform to and agree with the thinking of the group

  6. self-censorship; when a group member questions or expresses opposition, he or she is censored or made to feel uncomfortable enough to keep his or her thoughts to himself or herself

  7. when the group members believe that everyone else agrees with the decision being made

  8. a group that includes what is known as “mindguards”

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Group decisions

is a situation faced when individuals collectively make a choice from the alternatives before them.

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Gresham’s law of planning

a general tendency for programmed activities to overshadow nonprogrammed activities

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Implementation process

The process of putting plans into action and executing them.

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Interpersonal Strategies

use of assertive communication without dominance to encourage others to be involved

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Problem-solving strategies

a collection of formal planned actions used to find solutions

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Delegation

the assignment of authority and responsibility to another person to carry out specific activities

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Motivation

is a goal-directed behavior that is directed by emotions and instincts that result in an impact on behavior.

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Mixed-motive situation

a situation where someone’s personal actions impact the outcomes of the other group embers and the group as a whole

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Delayed gratification

the ability to wait in order to obtain something that one wants

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Estate Planning

the process of planning for the efficient transfer of assets at one’s death

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Risk managment

a systematic process of identifying, assessing, managing, and monitoring risks and uncertainty in an effort to plan for and cope with possible negative outcomes

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Insurance

an arrangement by which a company gives consumers financial protection against loss or harm in return for payment or premium

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Premiums

payments made to an insurance company to buy a policy and to keep it in force

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Deductible

the billed amount that is the patient’s responsibility before insurance coverage will activate

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Co-pay

the amount the insured pays in addition to the deductible of any judgment or settlement

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Stop-loss limit

the maximum amount under traditional insurance for which benefits are calculated on a proportional basis; after the stop-loss is met, coverage is paid at 100%

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Types of insurance

  • auto insurance

  • health insurance

  • life insurance

  • home insurance

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Health insurance

insurance against loss caused by sickness or bodily injury; policies include a combination of hospital, surgical, and physician expense coverage

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Life insurance

a contract between the policy owner and the insurer, where the insurer agrees to pay a sum of many upon the occurrence of the insured’s death

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Automobile insurance

insurance on an automotive vehicle that covers liability (ex: lawsuits) and collisions (automobile stolen or damaged)

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Home insurance

an insurance policy that combines insurance on the home and its contents, as well as liability insurance for accidents that may happen at the home

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Floaters

extended insurance coverage for personal poperty

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Term insurance

low-cost insurance that is valid only for a stated period of time and has no cash surrender value or loan value

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Whole-life insurance

an insurance policy with cash value before it becomes payable upon death or maturity

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Cash value

the amount paid into a life insurance policy that is available to the consumer

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Universal-life insurance

a type of flexible, permanent life insurance offering the low-cost protection of term life insurance as well as a savings element, which is invested to provide cash value buildup

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Societal Responsibility

a sense that consumers must act with concern and sensitivity, being aware of the impact of their actions on others, particularly this disadvantaged

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Corporate social responsibility

the awareness, acceptance, and management if the implications and effects of all corporate decision-making

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Global Citizenship

a term used to describe the social, environmental, and economic actions taken by individuals and communities who recognize that every person is a citizen of the world.

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Family responsibility and well-being

taking a look at one’s action and determining and analyzing if it positively or negatively effects one’s family

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Wellness

an interactive process of becoming aware of and practicing healthy choices to create a more successful and balanced lifestyle

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Types of wellness

  • social

  • occupational

  • spiritual

  • physical

  • intellectual

  • emotional

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Social wellness

being aware of, participating in , and feeling connected to your community

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Occupational wellness

wellness within the workplace

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Spiritual wellness

wellness within the spirit whether that is from religion, inward spirituality (comfort, peace, or an inner strength), or outward spirituality ( a connection to others or a feeling of being one with the world

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Physical wellness

being well physically (nutrition and exercise)

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Intellectual wellness

in a family it involves the preparation and improvement of life skills; allowing your brain both stimulation and rest for critical thinking, curiosity, and creativity; recognizes creative abilities and encourages us to find ways to expand our knowledge and skills

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Emotional wellness

the ability to be comfortable with your own emotions; being able to understand your feelings and appropriately express them from others

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Individual responsibility

giving back to your community, nation , or world

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Technology

machinery and equipment developed from the application of scientific knowledge; embedded in business, politics, and family life

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Technostress

the negative psychological link between people and the introduction of new technologies; used to describe information overload

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Family structure

the way a family is structured

ex: divorce, marriage and committed relationships

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Cohabitation

to live together as of as if a married couple

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Changing demographics

describes the changes in population size and structure caused by changes in birth rates, death rates, political choices, economic classification, age and by migration

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