What is growth?
increasing the size of the business’ operations (i.e. new stores)
What is retrenchment?
downsizing scale of business’s operations (i.e. closing branches)
Reasons for growth
increase market share
fulfill growth objective
increase shareholder value
increase economies of scale
Reasons for retrenchment
turn around poor performance
focus on core business
sell off profitable products- leads to better performance
What is internal (organic) growth?
expansion without joining another business
How can a business grow organically?
release new products
enter new markets
using new technology
Advantage of internal growth
no interference of outside stakeholders
What is external (inorganic) growth?
expansion by joining another business
How can a business grow inorganically?
takeovers
mergers
Advantage of external growth
reduced competition
increased market share
According to Greiner, how many phases of growth are there?
6
Phase 1: Leadership crisis
“growth through creativity”
low staff levels
growth through long working hours
business grows and has to accept that it needs to be managed by someone
Phase 2: Autonomy Crisis
"growth through direction”
decisions still made by founder create unmanageable workload
founder
Phase 3: Control crisis
“growth through delegation”
middle managers appointed and empowered
departments make decisions beneficial to them
Phase 4: Red Tape crisis
“growth through coordination and monitoring”
performance related pay is aligned to achievement of wider corporate goals
wasteful and inefficient paperwork
Phase 5: Growth crisis
“growth through collaboration”
business begins to move to a matrix-style organisational structure
Businesses struggle to finance expansion
Phase 6
“growth through extra-organisational solutions”
firm stops growing since they’ve run out of ideas
turn to external growth
What is a joint venture?
two or more businesses join through contractual agreement to focus on a particular business transaction or deal
Advantages of a joint venture:
access to new resources
shared risk
business growth without using money
Disadvantages of a joint venture:
communication issues may occur
differing cultures
different management styles
What is a franchisee?
when a business buys the right to use another business’s name
What is franchisor?
business which sells the right to use the name and sell their products
Advantages of being a franchisee
franchisor provides support and training to the franchisee
franchisee benefits from national marketing campaigns
opportunity to sell a well known brand name or product
Advantages of being a franchisor
quick expansion
works well for certain business (i.e. easy to replicate production methods)
Disadvantages of being a franchise
franchisee must pay fees to the franchisor
franchisee can’t make all decisions about what to sell
brand reputation can be damaged by other franchisees
What are economies of scope?
average costs falling from selling a variety of products instead of one
What are economies of scale?
when a business can reduce unit costs (and price) by making or selling large amounts
Purchasing economies of scale
large businesses can buy in bulk
using specialist staff to negotiate better deals
Technical economies of scale
large businesses can mass produce
use technology to replace staff on the production line
What are diseconomies of scale?
unit costs increase as the business grows too large
What can diseconomies of scale be a result of?
excessive layers of management- lead to poor communication
shortage of skilled staff- pay higher wages
What is innovation?
mainly about creating or adding value
What is process innovation?
new or improved production / delivery methods
What is product innovation?
new goods / services or improve existing ones
How can innovation come about?
improving or replacing processes - increases efficiency and productivity
adding value - differentiation
developing entirely new and improved products
Benefits of innovation
creates a USP
less competition due to patents
more efficient and cost-effective production process
Drawbacks of innovation
opportunity cost
costly in research and development stage- a drain on resources
success rate varies- financing waste
How can a business increase efficiency or improve profitability?
Kaizen method
Research and Development
Intrapreneurship
What is intrapreneurship?
employees in a larger organisation act the same way as entrepreneurs
What is benchmarking?
identifying the best practice
What is vertical integration?
buying a business in the same supply chain
What is horizontal integration?
buying a business in the same industry
Chains of reasoning around product innovation
it creates differentiation
can charge a premium price
increased profit margin
increased total profit
Chains of reasoning around process innovation
can speed up production
increased productivity
reduced labour costs per unit
increased total profit
Advantage of combining innovation and finance
can lead to increased market share
Disadvantage of combining innovation and finance
high costs with no guarantee on high return
Advantage of combining innovation and people
matrix structures allows for collaboration where new ideas will be made
Advantage of combining innovation and people
intrapreneurship leads to staff retention
What is intellectual property?
assets that have been created by human ingenuity and creativity
Examples of intellectual property
music
engineering
writing
What is copyright?
provides legal ownership to original pieces of work
What are patents?
provide legal ownership of new inventions and prevents them from being used or produced by others
What are the benefits of patents for companies?
gives monopoly power
creates incentives to develop new patentable products
What are the drawbacks of patents for companies?
expensive
strong rights may lead to complacency
What are the benefits of patents for competitors?
harder to enter the market
firms forced to be creative
What are the drawbacks of patents for competitors?
may lead to unethical business practices
industrial espionage
What is industrial espionage?
sending employees to rival companies to magpie ideas
What are the benefits of patents for customers?
fosters product innovation
What are the drawbacks of patents on customers?
increased prices
What are multinational companies?
large businesses that operate in a number of different countries
Advantages of multinational companies
economies of scale
economies of scope
shared expertise
market domination
Influences on buying, selling and producing abroad
corporate objective
cultural differences
economic + political stability
Pressure for local responsiveness
respond to cultural diversity
appropriate marketing
Pressure for cost reduction
Benefits from economies of scale
How a business competes
Bartlett & Ghoshal’s strategies
international
global
transnational
multi-domestic
Low cost pressure, Low pressure for local response
international
High cost pressure, Low pressure for local response
global
Low cost pressure, High pressure for local response
Multi-domestic
High cost pressure, High pressure for local response
transnational
Global (Bartlett & Ghoshal’s strategy)
high pressure to achieve cost savings through global integration
low pressure to adopt products to meet local differences
sell largely homogenous products
Transnational (Bartlett & Ghoshal’s strategy)
high pressure to respond to local differences
high pressure to achieve cost savings
encourage sharing and ideas between subsidiaries
Multidomestic (Bartlett & Ghoshal’s strategy)
little pressure to achieve cost savings through global integration
high pressure to adapt products to meet local differences
International (Bartlett & Ghoshal’s strategy)
operate relatively autonomous organisations
little pressure to adapt products
little pressure to achieve cost savings
What does the experience curve suggest?
the more experience a business has the lower its costs due to increased efficiency
What advantages would lower costs lead to?
Porter’s Generic Strategy - can employ cost leadership strategy
lower prices - increased demand - increased market share
become a monopoly - barriers to entry - increase their prices
further economies of scale - lower costs
What types of efficiency gains could you get from increased experience?
labour efficiency
labour specialisation
advances in capital
production methods
input mix
What is labour efficiency?
experienced workers less likely to make mistakes - less waste
What is labour specialisation?
experienced workers become specialised in a specific area. Work at a faster rate.
What are advances in capital?
production capital - increase production rate
IT capital - increase communication flow
What are production methods (efficiency)?
over time production methods becoming optimised to suit the business
What is the input mix?
inputs, such as raw materials, may be optimised to reduce the cost of production
Differences between the experience curve and economies of scale
curve looks at historical output (all units ever produced)
economies of scale look at a specific period
economies of scale - as output increases costs fall.
experience curve -as experience increases costs fall
Issues with experience curve
complacency - as a company becomes more experienced they may not want to be innovative or find efficiency gains
as you grow resistance to change may increase