Ch 5 - Electronic and Mobile Commerce and Enterprise Systems

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30 Terms

1

Mobile

________- commerce (m- commerce) relies on the use of wireless devices.

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2

Encryption

________ can provide secure transmission.

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3

Online banking customers

________ can check balances, transfer money, and pay their bills.

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4

Disintermediation

________: the elimination of intermediate organisations between the producer and the consumer.

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5

E Government

________: use of information and communications technology to:

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6

SSL

Secure sockets layer (________): used to secure sensitive data.

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7

brokerage business

The ________: adapted to the internet faster than any other arm of finance.

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8

Electronic cash

________: amount of money that is computerised for e- commerce transactions.

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9

Public exchanges

________: owned and operated by industry groups.

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10

Price comparison

________: mobile phones services enable shoppers to compare prices and products on the web.

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11

world of investment

The Internet: revolutionised the ________ and finance.

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12

Digital certificate

________: attachment in a website that verifies the identity of a sender or website.

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13

Wireless Application Protocol

________ (WAP): standard set of specifications for internet applications that run on handheld, wireless devices.

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14

E Commerce Software

The ________ should be able to manage the catalogue, configure products to help customers, have shopping cart facilities, e- commerce transaction processing, and web traffic data analysis.

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15

Electronic Commerce

conducting business activities electronically over computer networks

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16

Business-to-business (B2B)

all participants are organisations

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17

Business-to-Consumer (B2C)

where customers deal directly with an organisation and avoid intermediaries

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18

Consumer-to-Consumer (C2C)

Involves consumers selling directly to other consumers

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Disintermediation

the elimination of intermediate organisations between the producer and the consumer

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20

B2B, B2C, C2C, and m-commerce are used in

retail and wholesale, manufacturing, marketing and advertising, price comparison, couponing, investment and finance, baning and e-boutiques

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21

Electronic exchange

electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations

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22

Private exchange

owned and operated by a single company

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23

Public exchanges

owned and operated by industry groups

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24

Market segmentation

identification of specific markets to target them with advertising messages

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25

Price comparison

mobile phones services enable shoppers to compare prices and products on the web

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26

The Internet

revolutionised the world of investment and finance

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27

Wireless Application Protocol (WAP)

standard set of specifications for internet applications that run on handheld, wireless devices

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28

Digital certificate

attachment in a website that verifies the identity of a sender or website

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29

Smart card

card sized device with a microchip for electronic memory and processing capability

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30

P-card

credit card used to streamline the traditional purchase order and invoice payment process

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