Chapter 10 HR MGMT

Formal systems for the management of people within an organization.

The knowledge, skills, and abilities of employees that have economic value.

A tool for determining what is done on a given job and what should be done on that job.

Choosing from among qualified applicants to hire into an organization

Selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers.

a managerial performance test in which candidates participate in a variety of exercises and situations

The consistency of test scores over time and across alternative measurements.

The degree to which a selection test predicts or correlates with job performance.

The process of helping people who have been dismissed from the company regain employment elsewhere.

the legal concept that an employee may be terminated for any reason

a discussion between a manager and an employee about the employee's dismissal

when a seemingly neutral employment practice has a disproportionately negative effect on a protected group

Teaching lower-level employees how to perform their present jobs.

Helping managers and professional employees learn the broad skills needed for their present and future jobs.

An analysis identifying the jobs, people, and departments for which training is necessary.

Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like.

training that provides employees with the skills and perspectives they need to collaborate with others

Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a diversified workforce.

Assessment of an employee's job performance.

A process in which objectives set by a subordinate and a supervisor must be reached within a given time period.

Process of using multiple sources of appraisal to gain a comprehensive perspective on one's performance

An employee benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs.

benefit programs in which employees are given credits to spend on benefits that fit their unique needs

Principle of equal pay for different jobs of equal worth.

the system of relations between workers and management

An organization with a union and a union security clause specifying that workers must join the union after a set period of time.

legislation that allows employees to work without having to join a union

The development of a pool of applicants for jobs in an organization.