social psychology
scientific study of how we think about, influence, and relate to one another
attribution theory
theory that we explain someone's behaviour by crediting either the situation or the person's disposition
fundamental attribution error
the tendency for observes, when analyzing another's behaviour, to underestimate the impact of the situation and to overestimate the impact of personal disposition
attitude
feelings, often influenced by our beliefs, that predispose us to response in a particular way to objects, people, and events
central route of persuasion
attitude change in which interested people focus on the actual argument and respond with favorable thoughts
peripheral route of persuasion
attitude change in which people are influenced by incidental cues
foot-in-the-door phenomenon
the tendency for people who have agreed to a small request to comply later with a larger request
role
set of expectations (norms) about a social position that define how those in the position ought to behave
cognitive dissonance theory
theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent; change our attitudes rather than our behaviours
conformity
adjusting one's behaviour/thinking to coincide with a group standard
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
social facilitation
stronger responses on simple/well-learned tasks in the presence of others
social loafing
tendency for people in a group to exert less effort toward attaining a common goal than when by themselves
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal or anonymity
group polarization
tendency of group members to move to an extreme position after discussing an issue as a group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
culture
the enduring behaviours, ideas, attitudes, values, and traditions shared by a group of people and transmitted through generations
norm
understood rule for accepted/expected behaviour
prejudice
an unjustifiable attitude toward a group and its members; generally involved stereotyped beliefs
stereotype
generalized belief about a group of people
discrimination
unjustifiable negative behaviour toward a group and its members
just-world phenomenon
tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
ingroup
us; people with whom we share a common identity
outgroup
them; those perceived as different or apart from our ingroup
ingroup bias
tendency to favor our own group
scapegoat theory
theory that prejudice offers an outlet for anger by providing someone to blame
other-race effect
the tendency to recall faces faced of one's own race more accurately than faces of another race
aggression
any physical/verbal behaviour intended to hurt or destroy
frustration-aggression principle
principle that frustration, the blocking of an attempt to achieve some goal, creates anger which can generate aggression
mere exposure effect
phenomenon that repeated exposure to novel stimuli increases liking of them
passionate love
aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
companionate love
deep affectionate attachment we feel for those with whom our lives are intertwined
equity a condition in which people receive from a relationship is proportional to what they give to it
condition in which people receive from a relationship is proportional to what they give to it
self-disclosure
revealing intimate aspects of oneself to others
altruism
unselfish regard for the welfare of others
bystander effect
tendency for any given bystander to be less likely to give aid the more other bystanders are present
social exchange theory
theory that our social behaviour is an exchange process; the aim of which is to maximize benefits and minimize costs
reciprocity norm
expectation that people will help, not hurt, those who have helped them
social-responsibility norm
expectation that people will help those dependent upon them
conflict a perceived incompatibility of actions, goals, or ideas
perceived incompatibility of actions, goals, or ideas
social trap
situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behaviour
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
expectation that causes you to act in ways that make that expectation come true
superordinate goals
shared goals that override differences among people and require their cooperation
GRIT – Graduated and Reciprocated Initiatives in Tension-Reduction
a strategy designed to decrease international tensions. one side recognizes mutual interests and initiates a small conciliatory act that opens the door for reciprocation by the other party
norms
rules for accepted and expected behaviours
chameleon effect
the social contagion causing mimicry behaviour
mood contagion
involves the spontaneous spread of emotions and related behaviors
explicit bias
unfounded negative belief of which we're aware regarding the characteristics of an out-group
implicit bias
a negative attitude, of which one is not consciously aware, against a specific social group.
victim blaming
a social psychological phenomenon in which individuals or groups attempt to cope with the bad things that have happened to others by assigning blame to the victim of the trauma or tragedy
social identity
the "we" aspect of our self-concept; the part of our answer to "Who am I?" that comes from our group memberships
schadenfreude
the secret joy in seeing the misfortune of others
social impairment
includes actions where individuals withdraw from society
outgroup homogeneity
overestimating how much people in an outgroup are alike in their attitudes, personality, appearance
pluralistic ignorance
occurs when people believe mistakenly that others’ opinions differ from their own
instrumental aggression
aggressive behaviors that are carried out to attain a certain goal
hostile aggression
aggressive behaviors that aim to inflict pain or harm
dispositions
enduring personality traits
door-in-the-face phenomenon
tendency for people who have just disagreed to a large request to comply later with a smaller request
diffusion of responsibility
the decreased action when someone believes there are others there to help
utilitarianism
the doctrine that are actions are right if they are useful or for benefit of a majority
conflict
the occurrence of mutually antagonistic or opposing forces, including events, behaviors, desires, attitudes, and emotions
group think
a mode of thinking that occurs when the desire for harmony in a decision-making group overrides the realistic appraisal of alternatives
attraction
the interest in and liking of one individual by another, or the mutual interest and liking between two or more individuals. influenced by proximity and similarity
reward theory of attraction
we will like someone if they are willing and able to help us achieve our goals
misattribution of arousal
process whereby people make a mistake in assuming what is causing them to feel aroused
two-factor theory of emotion
physical arousal plus cognitive appraisal
arousal from any source can enhance one emotion depending upon what we interpret or label the arousal
consummate love
includes all aspects of love (intimacy, passion, commitment) to lead a lasting relationship
fatuous love
whirlwind passion without intimacy
positive herding
positive ratings lead to positive feelings
suggestibility
the quality of being inclined to accept and act on the suggestions of others
minority influence
social pressure exerted on the majority of a group by a smaller faction of the group