Module 3 | Function of Management - Communication

It is a process of sharing information through symbols, including words and message

It may be face-to-face, or through printed materials, or through an electronic device like telephone, cellular phone, etc.

Communication must be made for a ____ because it ha a cost attached to it

Functions of Communication

Communication may be used for decision-making at various work levels in the organization.

Means to motivate employees to commit themselves to the organization's objectives.

When properly communicated, reports, policies, and plans define roles, clarify duties, authorities and responsibilities. Effective control is, then, facilitated.

When feelings are repressed in the organization, employees are affected by anxiety, which, in turn, affects performance.

8 Steps of Effective Communication

it is the most important step in Effective Communication

It is important that the ___ to be conveyed must be useful or of some value

The next step is to ___ the idea into words, illustrations, figures, or other suitable for transmission

After encoding, the message is now ready for transmission through the use of an appropriate communication channel

These is very important so that the message sent will reach and hold the attention of the receiver. To achieve this, the communication channel must be free of barriers, or interference (some referred to as noise).

The next step is the communication process is the actual receiving of the message by the intended receiver.

It means translating the message from the sender into a form that will have meaning to the recipient.

The next step is for the receiver to accept or reject the message.

Factors that will affect the acceptance or rejection of a message:

The receiver will now use the information

The last step in the communication process is for the receiver to provide feedback to the sender.

2 Forms of Communication:

Those transmitted through hearing or sight.

2 Classifications of Verbal Communication:

Means of conveying message through body language, as well as the use of time, space, touch, clothing, appearance, and aesthetic elements.

It consists of gestures, bodily movement, posture, facial expression, and mannerisms of all kinds.

There are various factor which may impede the efficient flow of communication.

Classifications of Communication Barrers

These are hindrances to effective communication arising from a communicator's characteristics as a person

cloud the communicator's ability to judge correctly

People with _____ will find it hard to communicate with each other.

Interferences to effective communication occurring in the environment where the communication is undertaken.

It Includes distances between people, walls, a noisy speaker near a telephone, etc.

A communication channel that is ___ may also prevent important information to reach the intended user

It is a study of meaning as expressed in symbols

It Includes distances between people, walls, a noisy speaker near a telephone, etc.

Interference with the reception of a message that occurs when the message is misunderstood even though it is received exactly as transmitted

Overcoming Barriers to Communication

___ to facilitate understanding and increase the potential for appropriate action.

___ in order to provide assurance that they are properly received.

___ so that the accuracy of the information may be enhanced.

___ that is easily understandable and which eliminates the possibility of people getting mixed-up with meanings.