RMIN4000 Test 1 UGA

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Risk (Traditional Definition)
Uncertainty concerning the occurrence of a loss
Risk (Better Definition)
A calculated possibility of a negative outcome
Calculated Possibility
A probabilistic outcome (chance of loss, likelihood of loss) that is known or estimated | Ranges from 0 to 1 (0% to 100%)
Negative Outcome
Loss (Must be Quantifiable (in $))
How often does a loss occur? • The number of losses (such as fire, theft, collision) that occur within a specified time period. • Probability of a loss. • Ex: Probability of a fire is 0.0071 per loss exposure per year.
How much does it cost when a loss does occur? • The dollar amount of loss for a specific peril (fire, theft, collision). • Example: Average structure fire loss is about $25,000
Frequency Equation
# of Losses / # of Exposures
Severity Equation
Total Losses ($) / # of Losses
Cause of Loss • Examples: Fire, windstorm, flood, collision, burglary, etc.
A condition that creates or increases the frequency and/or severity of a loss. • Does not cause a loss. • Four types: 1. Physical 2. Moral 3. Morale (attitudinal) 4. Legal
Physical Hazard
A physical condition that increases the frequency and/or severity of a loss
Moral Hazard
The presence of insurance changes the behavior of the insured Examples • Using a hammer to create “hail” damage to a roof. • Exaggerating the value of the insured property.
Morale (Attitudinal) Hazard
Carelessness or indifference to a loss, which increases the frequency and/or severity of a loss. Examples: • Leaving car keys in an unlocked car. • Neglecting a tree limb growing over your roof.
Legal Hazard
Characteristics of legal system or regulatory environment that increase the frequency and/or severity of a loss. Examples: • Juries in some jurisdictions are more sympathetic than other areas (meaning larger damage awards in liability lawsuits). • Georgia now requires Diminution in Value to be paid on property losses (meaning increased severity in Georgia).
Risk Classifications
• Pure Risk vs. Speculative Risk • Diversifiable Risk • Nondiversifiable Risk • Enterprise Risk • Systemic Risk
Pure Risk
1) Loss 2) No Loss Ex: Auto Accident, Fire, Flood, Cancer, Slip & Fall
Speculative Risk
1) Loss 2) No Loss/No Gain 3) Gain Ex: Investment, Gambling
Diversifiable Risk
Affects only individuals or small groups, not the entire economy. • Can be reduced/eliminated through diversification. (Have multiple facilities, cloud/backup data centers) • Risks are not correlated (For example: fire at multiple locations, theft, vehicle collision).
Nondiversifiable Risk
Affects the entire economy or large numbers of groups/persons within the economy. • Cannot be reduced/eliminated through diversification. • Government assistance may be needed to insure. • Risks are correlated (inflation, unemployment).
Enterprise Risk
Encompasses all major risks faced by a business firm: • Pure Risk • Speculative Risk • Strategic Risk* • Operational Risk* • Financial Risk*
Systemic Risk
Risk of collapse of an entire system or entire market due to the failure of a single entity or group of entities that can result in the breakdown of the entire financial system. • Instability in the financial system due to the interdependency between the players in the market.
Major Types of Pure Risks
• Personal Risk • Property Risk • Legal Liability Risk • Loss of Business Income • Cyber-security
Personal Risk
Directly affects an individual or family; involves the possibility of loss of income, extra expenses, depletion of financial assets. What perils might be involved? • Premature Death • Unemployment • Disability/Injury/Poor Health • Inadequate Retirement Income
Property Risk
The possibility of losses associated with the destruction or theft of property.
Direct Loss (Property)
Cost to repair or replace property damaged by a peril.
Indirect Loss (Property)
Financial loss resulting as a consequence of a direct loss. Examples: • Fire damages your home, you have to pay to live elsewhere while it’s repaired. • Fire damages a business the firm experiences Business Interruption, Loss of Income, extra expenses et al.
Legal Liability Risk
Legal liability (financial consequences) resulting from injuries or damages you caused to someone else. • Defense costs • No cap on losses (in most situations) • Liens can be placed on income, assets seized.
Loss of Business Income
If a business has to shut down for a period of time due to a direct physical damage loss, it is unable to generate an income. • Is this a direct or indirect loss? • Example – Grease fire in the kitchen causes a restaurant to close down for 4 weeks while repairs are made. The restaurant has no income while closed, but certain expenses continue.
Burden of Risk On Society
• Larger Emergency Fund • Loss of Certain Good and Services • Worry and Fear
Techniques for Managing Risks
1. Risk Control 2. Risk Financing
Risk Control
Techniques to reduce the frequency or severity of losses
Risk Financing
Techniques for funding losses
Definition of Insurance
Insurance is the pooling of fortuitous losses by transfer of such risks to insurers, who agree to indemnify insureds for such losses, to provide other pecuniary benefits on their occurrence, or to render services connected with the risk
Basic Characteristics of Insurance
1. Pooling of losses 2. Payment of fortuitous losses 3. Risk Transfer 4. Indemnification
Law of Large Numbers
The greater the number of exposures, the more closely will actual results approach the probable results expected from an infinite number of exposures. • Example: A coin flip has a 50%/50% chance of heads o But you could flip it 10 times and get 8 heads (80%). o The more times you flip it, the closer the percentage of heads will get to 50%.
Pooling of Losses
The spreading of losses incurred by a few over the entire group. • Purpose is to reduce variation (as measured by standard deviation) which reduces uncertainty (risk). • Think of standard deviation as the average distance from the mean.
unforeseen and unexpected by the insured and occurs a result of chance
Risk Transfer
Pure risk is transferred from the insured to the insurer, who typically is in a stronger financial position
The insured is restored to its approximate financial position prior to the occurrence of the loss
Characteristics of an IDEALLY Insurable Risk
1) Large number of exposure units. 2) Loss must be accidental and unintentional. 3) Loss must be determinable and measurable. 4) Loss should not be catastrophic. 5) Chance of loss must be calculable. 6) Premium must be economically feasible.
Large Number of Exposure Units
Enables the insurer to predict average loss based on the Law of Large Numbers. • Large number of similar exposure units needed.
Loss Must be Accidental and Unintentional
Loss should be outside of insured’s control Why? o Law of Large Numbers is based on randomness
Determinable Loss
Can you determine if a loss occurred?
Measurable Loss
Can you determine the amount of the loss?
Loss Should Not be Catastrophic (to the Insurer)
Allows pooling technique to work Examples of catastrophes • Terrorism • Hurricane / Named Windstorm • Flood • Earthquake
Chance of Loss Must be Calculable
Must be able to calculate average frequency and average severity
Premium Must be Economically Feasible
Insured must be able to afford it
Adverse Selection
The tendency of persons with a higher-than- average chance of loss to seek insurance at standard (average) rates, which, if not controlled by underwriting, results in higher than expected loss levels • Typically results from asymmetric information.
Asymmetric Information
Occurs when one party has information that is relevant to a transaction that the other party does not have.
Underwriting Risks
Process of selecting and classifying applicants for insurance • Standards met • Coverage terms/exclusions to consider • Rates
Types of Insurance
Private Insurance Government Insurance
Private Insurance
Life, Health, Property & Casualty
Government Insurance
Social insurance programs
Life Insurance
Pays a death benefit to beneficiaries when an insured dies
Health Insurance
Pays medical expenses because of sickness or injury. (Non work related injuries)
Property Insurance
indemnifies property owners against the loss or damage of real or personal property
Liability Insurance
covers the insured’s legal liability arising out of property damage or bodily injury to others
Casualty Insurance
broad term that refers to insurance that covers whatever is not covered by fire, marine, and life insurance. Frequently it includes auto, liability and workers’ compensation
Categories of Property & Liability Insurance
Personal Lines Commercial Lines
Personal Lines
• Private passenger auto • Homeowners’ “package” • Personal Umbrella Liability • Flood • Earthquake • Coastal Windstorm
Commercial Lines
• Commercial Auto • Workers’ Compensation • Commercial General Liability • Premise Liability • Products Liability • Commercial Umbrella / Excess Liability • Flood • Earthquake • Coastal Windstorm • Inland Marine / Ocean Marine • Surety Bonds • Fidelity Bonds / Employee Dishonesty • Crime • Cyber • Others
Government Insurance – Social Insurance Programs
Financed entirely or in large part by contributions from employers and/or employees • Benefits are heavily weighted in favor of low-income groups • Eligibility and benefits are prescribed by statute
Government Insurance – Social Insurance Programs Examples
1. Old-Age, Survivors, and Disability Insurance (Social Security) 2. Unemployment 3. Medicare
Other Government Insurance Programs
Found at both the federal and state level. • Examples o Federal Deposit Insurance Corporation (FDIC) o National Flood Insurance Program (NFIP) o Fair Access to Insurance Requirements Plans (FAIR) o Beach and Windstorm Plans
Risk Management
Process that identifies loss exposures faced by an organization and selects the most appropriate techniques for treating such exposures
Pre-Loss Objectives to RM
• Efficient cost of risk • Permits better decision making • Meet legal obligations
Post-Loss Objectives to RM
• Survival of firm • Business continuity, earnings, growth • Societal
Steps in the Risk Management Process
1. Identify loss exposures. 2. Measure and analyze the loss exposures. 3. Consider and select the appropriate risk management techniques. 4. Implement and monitor the chosen techniques.
Step 1: Identify Loss Exposures
• What assets need to be protected? • What perils are those assets exposed?
Important Exposures
• Property • Liability • Business Income • Human Resources • Crime • Employee Benefits • Foreign • Intangible • Regulatory
Sources for Identifying Loss Exposures
• Meeting with management including risk manager • Financial statements • Loss history • Other firms/competitors • Risk management consultants • Surveys/questionnaires • Site Inspections • Review sales and purchase agreements • Flowcharts
Step 2: Measure and Analyze the Loss Exposures
Estimate the frequency and severity of loss exposures. • Frequency (probability) – How often does the loss occur? • Severity (outcome) – How much does it cost when a loss does occur? Analyze • Rank loss exposures according to relative importance. • Severity is more important.
Maximum Possible Loss (MPL)
the worst loss that could happen to the firm during its lifetime
Probable Maximum Loss (PML)
the worst loss that is likely to happen.
Step 3: Consider and Select the Appropriate Risk Management Techniques
Risk Control Risk Financing
Risk Control
Techniques that reduce the frequency or severity of losses
Risk Financing
Techniques that provide for the funding of losses
Risk Control - Avoidance
A certain loss exposure is never acquired (proactive), or an existing loss exposure is abandoned (reactive)
Risk Control - Avoidance (Advantage)
Frequency is reduced to 0
Risk Control - Avoidance (Disadvantage)
• May not be possible. • Usually has an opportunity cost. • Avoiding one loss exposure may create another.
Risk Control – Loss Prevention
• Measures that reduce the frequency of a particular loss. • Does NOT completely eliminate risk.
Risk Control – Loss Reduction
• Measures that reduce the severity of a loss. • No effect on the frequency of a loss
Risk Control - Duplication
Having back-ups or copies of important documents or property available in case a loss occurs
Risk Control - Separation
Dividing the assets exposed to loss to minimize the harm from a single event. Examples: • Firewalls in buildings • Have multiple data centers or warehouses
Risk Control - Diversification
Reducing the chance of loss by spreading the loss exposure across different parties (customers, suppliers), securities (stocks, bonds), or transactions. Examples: • Expanding customer base • Using multiple suppliers
Risk Financing - Retention
A firm or individual retains part or all of the losses that can occur from a given risk • Retention level • Active • Passive
Retention level
the dollar amount of losses that the individual/firm will retain
Deliberately retaining risk
Unknowingly retaining risk
When should risk be retained?
• No other option more attractive or available. • Worst possible losses are not serious (low severity). • Losses are predictable (high frequency; not catastrophic).
Risk Financing – Retention (Types)
• Unfunded; cash flow • Funded Reserve • Deductible • Captive Insurer • Self-Insurance Plan • Risk Retention Group / Group Captive
Risk Financing – Retention (Captive Insurance Company)
A captive insurer is an insurer owned by a parent firm for the purpose of insuring the parent firm’s loss exposures. • Single-parent captive is owned by only one parent. • Association or group captive is an insurer owned by several parents
Advantages of a Captive Insurance Company
• Can help a firm when insurance is too expensive or difficult to obtain. • Lower Costs o No agent or broker commissions. o Interest earned on invested premium. • Easier access to reinsurance market. • Possibility tax advantages. • Possibility of favorable regulatory environment.
A special form of planned retention by which part or all of a given loss exposure is retained by the firm
Risk Retention Group
• Group captives that can write any type of liability coverage except employers’ liability, workers' compensation, and personal lines. • Exempt from many state insurance laws.
Risk Financing – Noninsurance Transfer
Methods other than insurance by which a pure risk and its potential financial consequences are transferred to another party. Examples • Contracts • Leases • Hold-harmless agreements
Risk Financing – Commercial Insurance
Appropriate for low-frequency, high-severity loss exposures These areas must be emphasized: 1. Selection of insurance coverages. 2. Selection of an insurer. 3. Negotiation of terms and services (risk control, claims, et al) 4. Dissemination of information concerning insurance coverages. 5. Periodic review of the insurance program.
A specified amount subtracted from the loss payment otherwise payable to the insured
Excess insurance
A plan in which the insurer pays only if the actual loss exceeds the amount a firm has decided to retain
Manuscript policy
A policy specially tailored for the firm.
Risk Financing – Commercial Insurance (Advantages)
• Firm is indemnified for losses; can continue to operate • Uncertainty is reduced • Firm may receive valuable risk management services • Premiums are income-tax deductible
Risk Financing – Commercial Insurance (Disadvantages)
• Premiums may be more costly • Negotiation of policies takes time and effort • Most policies are annual • The risk manager may become lax in exercising loss control
Underwriting Cycles
Hard Insurance Market Soft Insurance Market
Hard Insurance Market
Insurer profitability is declining, underwriting standards are tightened, premiums increase, and insurance is hard to obtain
Soft Insurance Market
profitability is improving, standards are loosened, premiums decline, and insurance become easier to obtain
Step 4: Implement and Monitor the Chosen Techniques
Risk Management Policy Statement • Outlines o The risk management objectives of the firm. o The company policy with respect to treatment of loss exposures. • Provides standards for judging the risk manager’s performance.
Benefits of Risk Management
• Enables a firm to attain its pre-loss and post-loss objectives more easily. • Society benefits because both direct and indirect losses are reduced. • Can reduce a firm’s total cost of risk.
Traditional Risk Management
• Risks evaluated in a “silo” approach. • Loss exposures are usually insurable “pure” risks: o Property o Business Interruption o Liability o Personnel (for example, worker injuries)
Enterprise Risk Management
A strategic business discipline that supports the achievement of an organization’s business objectives by addressing the full spectrum of its risks and managing the combined impact of those risks as an integrated risk portfolio.
ERM Program
• Considers all risks an organization faces across the entire enterprise. • Holistic/interconnected view of risk. • Typically headed by Chief Risk Officer (CRO) and used in large organizations. • Creates a “risk culture” within the organization in which everyone is responsible for identifying and managing risk.
Aon 2021 Global Risk Report US Top 10
1. Cyber Attacks/Data Breach 2. Business Interruption 3. Economic Slowdown/Slow Recovery 4. Commodity Price Risk/Scarcity of materials 5. Damage to Reputation/Brand 6. Regulatory/Legislative Changes 7. Pandemic Risk/Health Crises 8. Supply Chain or Distribution Failure 9. Increasing Competition 10. Failure to Innovate/Meet Customer Needs
Allianz 2022 Risk Barometer Top 10
1. Cyber 2. Business interruption 3. Natural catastrophes 4. Pandemic 5. Changes to legislation and “ESG” (Environmental, Social & Governance) 6. Climate change 7. Fire, explosion 8. Market developments 9. Shortage of skilled workforce 10. Macroeconomic developments
Types of Risk within ERM
1) Hazard (Pure) Risk 2) Operational Risk 3) Financial Risk 4) Strategic Risk
Hazard (Pure) Risk
• Traditional Risk Management types of risks: • Property / Business Interruption • Liability • Personnel
What risk management techniques are used to treat hazard risks?
o Loss Prevention/Loss Reduction o Retention o Non-insurance risk transfer o Insurance
Operational Risk
Risks arising from day-to-day business operations Examples: • Cybersecurity • Supply Chain • Interruption of utilities • Manufacturing Defects • Customer Service • Employment practices and procedures
Financial Risk
Risks arising from changing conditions within financial markets: • Commodity Availability and Prices • Interest Rates • Credit Risk • Foreign Exchange Rates • Liquidity
Strategic Risk
• External • Little or no control over risk; must be in position to respond
Other Risks
• Regulatory/Compliance • Taxes • OSHA • SEC (Public companies) • Reputational • Terrorism • COVID • Climate Change
ERM Tools
• Risk Score • Risk Register • Risk Map
Advantages of an ERM Program
• Increase awareness and assessment of risk • Integrated response to the full range of risks • Alignment with organization’s risk tolerance and its strategies • Fewer operational surprises and losses • Greater compliance with regulatory and legal requirements • Improved accountability, efficiency and decision making • Increase value of the organization
Challenges / Barriers to an ERM Program
• Dynamic; always changing • Lack of commitment from senior leadership • Resistance to change / disagreement over responsibilities / turf war • Communication
Why should an organization use ERM?
By combining all risks into a single risk management program, the organization may be able to offset one risk against another and reduce its overall risk.
Insurance Market Dynamics
• Underwriting Cycles: • “Soft” markets • “Hard” markets • Insurer Combined Ratio • Insurer Investment Returns • Insurer Capacity / Surplus