DECA Marketing

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Marketing

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Marketing

409 Terms

1

Marketing

The dynamic activities that focus on the customer to generate a profitable exchange

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2

The Goal of Marketing

To meet customers' needs (goods and services you need) and wants (goods and services you do not need but would like to have) with products that customers can and will buy

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3

Dynamic

constantly changing

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4

Customer

an individual or group who buys products

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5

Target Market

The specific group of customers whose needs a company will focus on satisfying

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6

The Four Ps of Marketing

Product, Place, Price, and Promotion

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7

Product

Anything that can be bought or sold

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8

Good

A physical item

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9

Service

An action that is done for you

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10

Idea

A concept, cause, issue, image, or philosophy that can be marketed

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11

Place

The process of making products available to customers

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12

Distribution

the process of physically delivering goods to customers

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13

Price

The amount of money requested or exchanged for a product

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14

Marketing Plan

A guide for a company's product which includes Market Opportunities and Analysis, Strategy, and an Action Plan

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15

SWOT Analysis

An analysis of a company's strengths, weaknesses, opportunities, and threats

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16

Forecast

A prediction of future sales or revenue

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17

Need

Something that is necessary for survival

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18

Want

Something a person desires but could function without

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19

Economic Needs and Wants

Needs and wants that you can satisfy by buying something

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20

Economic Goods and Services

The products that you buy to satisfy economic needs

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21

Exchange

To trade something of value for something you want

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22

Money

A consistent item people accept in exchange for goods or work

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23

Value

How much something is worth

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24

Time Value of Money

The greater potential worth in the future than it does today

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25

Store of Wealth

Money's ability to keep and store wealth for long periods of time.

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26

Business

The general term for all the activities involved in the development and exchange of products

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27

Profit

The money that a business has left after all the expenses and costs of running the business are paid

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28

Sole Proprietorship

A business owned by one person [who] has all the responsibility and gets all the profits from the business

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29

Partnership

A business owned by a small number of people, usually two or three

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30

Legal Entity

An artificial person that exists separately from [other people]

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31

Corporation

A legal entity established for the purpose of doing business [who] can buy property, run a business, manufacture products, earn money, lose money, sue, and be sued

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32

Stockholders

People who own a corporation

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33

Stock

The right of partial ownership in a corporation

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34

Two Categories of Business Organizations

For-profit and not-for-profit

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35

For-Profit

A business organization whose goal is to make a profit for the owners

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36

Not-for-Profit

A legal entity whose goal is to benefit society

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37

NPO Categories

Social services, recreation and sport, arts and culture, food and health, housing, religion, and education

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38

Functions of Business

Production, Finance, Marketing, and Management

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39

Production

Any activity related to making a product

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40

Finance

All activities involving money

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41

Management

All activities required to plan, organize, lead, and control a business

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42

Utility

Making a product more useful or accessible

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43

Marketing Concept

An approach to business that says that the way to make a profit is to focus on customer satisfaction

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44

Customer Satisfaction

The positive feeling a customer gets when the product purchased meets or exceeds the customer's expectations

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45

Total Company Approach

The idea that all company employees can have an effect on the customers

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46

Elements of the Marketing Concept

Customer satisfaction, Total Company Approach, Profit

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47

Marketing Function

The function a company takes to learn about customer needs and wants through production, finance, and management

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48

Channel-Management

Handles activities involved in getting products from producers to customers

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49

Marketing-information Management

Also called marketing research; gathers, analyzes, and distributes information about markets, competition, and customers.

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50

Market Planning

This function is used to determine and target marketing strategies to select audiences

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51

Pricing

All activities involved in setting prices for products

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52

Product/Service Management

The function of developing new products and improving an old product

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53

Promotion

the nonpersonal communication with customers that is designed to influence them to purchase products

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54

Selling

The function which consists of personal communications with customers [...] including helping customers in a store, making sales presentations, answering questions on the phone, and demonstrating how a complex product works

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55

Scarcity

A condition in which there are not enough resources to meet needs

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56

Traditional Economy

An economy in which people perform activities the way they have always been done. In these economies, elders often answer questions facing communities according to long-held beliefs and practices.

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57

Command Economy

An economy in which the national government answers economic questions. The goal of this economy is to ensure all members of the nation share limited resources, get a job, and receive other social services

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58

Mixed economy

An economy in which both the government and individuals make economic decisions. Government and individuals take actions to ensure each other are in balance.

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59

Market Economy

Private property, economic freedom, and market forces are properties of this type of economy.

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60

Private Property

The right of individuals to own land, goods, and make products.

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61

Economic Freedom

The ability of individuals to make their own decisions: what to buy, how to use products, and what to sell.

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62

Market Forces

Supply and Demand, Profit, and Competition are the three most significant origins of work in a market economy.

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63

Profit Motive

The drive to earn more money

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64

Law of Demand

The economic principle that says when prices fall, demand rises.

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65

Law of Supply

The economic principles that says when prices are high, supply will rise.

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66

Productivity

The amount of product a worker produces per hour

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67

Competition

The rivalry between two or more businesses to attract scarce (limited) customer dollars

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68

Business Opportunity

The chance for success provided by the combination of a product idea and a market that is willing and able to buy the product.

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69

Strategy

A plan developed to reach a goal

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70

Target Market

The specific group of customers whose wants and needs you will try to meet with a specific marketing mix

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71

Qualities of a Target Market

Clearly defined wants and needs that your company meet, money to buy your product, willingness and authority to buy your product, enough customers in the market to be profitable

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72

Marketing Mix

The decisions made about the product, place, price, and promotion for one product

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73

Product Strategies

All decisions made about what product to offer

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74

Price Strategies

All the decisions made about pricing a product

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75

Place Strategies

All decisions made about where the product will be sold

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76

Promotion Strategies

All the decisions made about how to tell customers about the company and the product

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77

Mass Market

All the customers for a specific type of product

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78

Mass Marketing

The development of only one marketing mix for a specific product [...] assumed everyone has exactly the same wants and needs for the product

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79

Nature of Consumer Markets

Diverse, consisting of many groups of consumers with different needs

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80

Target Marketing

The development of a unique marketing mix for a specific market

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81

Approaches to Choosing a Target Market

(1) Choosing a target market first, (2) developing a great product idea and finding a target market, (3) develop the idea with the target market in mind, (4) create a new market for an old product

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82

Market Niche

A small segment of the market whose needs are not being met

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83

Market Segmentation

The process of dividing a large market into smaller parts

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84

Segmentation Variable

A customer characteristic that is used to segment a market

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85

Categories of Market Segmentation

Geography, Demographics, Psychology, Behavioral

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86

Geographic Segmentation

Segmenting a market based on where customers live

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87

Census

A count of the people in a country made by the government

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88

Demographic Information

Statistics that describe the characteristics of a population

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89

Generation

A group of people born during a particular period of history

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90

Discretionary Income

The income left after taxes and after the necessities of life have been paid for

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91

Psychographic Segmentation

Segmenting a market based on psychological characteristics of customers

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92

Behavioral Segmentation

Segmenting a market based on the way customers use a product

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93

Market Segment Profile

A detailed description of the typical consumer in a market segment

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94

Categories of Customer Influences

(1) Psychological, (2) social, (3) situational

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95

Psychological Influences

The influences that come from within a person

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96

Buying Motive

The reason that a customer seeks a product

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97

Social Influence

The influences that come from the society in which you live

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98

Categories of Social Influence

(1) Culture, (2) family, (3) friends and coworkers

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99

Reference Group

The people who influence your buying decisions

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100

Peer Pressure

The social influence that comes from the people your age with whom you interact daily

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