computer
an electronic device, operating under the control of instructions stored in its own memory
1
information processing cycle:
collects data - input
2
information processing cycle:
processing
3
information processing cycle:
produces information - output
hardware
electric, electronic, and mechanical components
input
(components of a computer)
_____ device - allows you to enter data and instructions into a computer
output
(components of a computer)
_____ device - hardware component that conveys information to one or more people
system unit
(components of a computer)
_____ device - case that contains the electronic components of the computer that are used to process data
storage
(components of a computer)
_____ device - holds data, instructions, and information for future use
communications
(components of a computer)
_____ device - enables a computer to send and receive data, instructions, and information to and from one or more computers or mobile devices
input
(components of a computer)
_____ device - printer
storage
(components of a computer)
_____ device - optical disc drive
output
(components of a computer)
_____ device - monitor
input
(components of a computer)
_____ device - webcam
output
(components of a computer)
_____ device - speakers
input
(components of a computer)
_____ device - keyboard
storage
(components of a computer)
_____ device - hard disk drive
input
(components of a computer)
_____ device - scanner
storage
(components of a computer)
_____ device - usb flash drive
input
(components of a computer)
_____ device - microphone
storage
(components of a computer)
_____ device - memory cards
storage
(components of a computer)
_____ device - card reader/writer
storage
(components of a computer)
_____ device - external hard disk
communications
(components of a computer)
_____ device - modem
it
the technology used to store, manipulate, distribute, or create information
internet
a worldwide collection of networks that connects millions of businesses, gov’t agencies, educational institutions, and individuals
social networking web site
encourages members to share their interests, ideas, stories, photos, music, and videos with other registered users
decision making
(importance of it in business)
comprehensive market research enabling the management to make the right decision
decision making
(importance of it in business)
market research (online surveys, forums, blogs, and group discussions)
decision making
(importance of it in business)
big data, google analytics, and microsoft crm dynamics which extracts useful information
marketing business growth
(importance of it in business)
enables the management to identify its target market and observe their trends and needs
digital marketing
(importance of it in business)
enables businesses to promote their products or services all over the world
digital marketing
(importance of it in business)
includes many concepts like search engine optimization, pay per click, blogging, discussion forum, email shot, sms, mms, social media marketing, and smartphone app ads
support satisfaction
(importance of it in business)
customer _____ - providing many channels to communicate with the customer
customer relationship management systems
(importance of it in business)
holds valuable data for understanding customer behaviors and future needs
resource management
(importance of it in business)
allow managers to monitor their organizational resources virtually anywhere
inventory
(role of it in the modern organization)
_____ management - track the quantity of each item a company maintains, triggering an order of addt’l stock when the quantities fall below a predetermined amount
pos system
(role of it in the modern organization)
ensures that each time an item is sold, one of that item is removed from the inventory count, creating a closed information loop betweel all departments
data
(role of it in the modern organization)
_____ management - stores and maintains a tremendous amount of historical data economically which benefits the employees from immediate access to the documents they need
management information systems
(role of it in the modern organization)
track sales data, expenses, and productivity levels
management information systems
(role of it in the modern organization)
track profitability over time
management information systems
(role of it in the modern organization)
maximize roi and identify areas of improvement
management information systems
(role of it in the modern organization)
assist managers track sales daily, allowing them to immediately react to lower-than-expected numbers
customer relationship management
(role of it in the modern organization)
captures every interaction a company has with a customer